Peer Support and
What is a Warmline?
We all need care and understanding in a judgement free and open environment.
HOPE Family Health Center's Warmline is just that - it is a phone line you can call to talk with someone who has lived experiences with depression, anxiety, loss, recovery, and strength who can listen, help, and support you.
Our Warmline hours are Monday - Friday, 12pm - 10pm and Saturday 9am - 2pm. Services are in English and Spanish
1 – WHAT IS PEER SUPPORT
Peer support is the “process of giving and receiving encouragement and assistance to achieve long-term recovery.”
2 – INDIVIDUAL PEER SUPPORT
Peer supporters offer emotional support, share knowledge, teach skills, provide practical assistance, and connect people with resources, opportunities, communities of support, and other people. In behavioral health, peers offer their unique lived experience with mental health conditions to provide support focused on advocacy, education, mentoring, and motivation.
3 – GROUP PEER SUPPORT
One of the priorities of our peer support department is to provide a safe and judgment-free place where people feel safe to share their experiences, struggles, and challenges. Our support groups have become an important part of the healing process of our participants. Joining our groups is a freeing experience, as our participants realize “I am not alone,” and hope and trust grow between them. Twice a month, our peer support department offers support groups that empower participants to continue on their way to recovery.
4 – HOW TO CONTACT OUR PEER DEPARTMENT
If you need more information, please contact
(956)994-3319 ext. 107/ firstname.lastname@example.org